FAQs

Q1: Who can get a loan on Barwaqt?




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  Citizen of Pakistan.
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  18 years of age or older
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  Person having their own Bank Account / Mobile Wallet.
Q2: How to get loans on Barwaqt?




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  Download Barwaqt app from Google Play.
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  Use the Phone Number that is registered with your CNIC.
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  Fill in required Personal Information.
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  The loan can be obtained after the Review is approved.
Q3: Why does Barwaqt collect your personal information?




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  To provide you better loan services and evaluate your Credit History.
Q4: Can I update my CNIC information in Barwaqt App?




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  Please ensure that your account is registered with your own CNIC. We only allow one account to be bound to the same CNIC. Once submitted, you can not modify the CNIC information. You are advised to fill your CNIC information carefully before clicking the "NEXT" button.
Q5: Can I update my Bank Account information in Barwaqt App?




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  Once the Bank Account information is entered it cannot be updated. Please use the Account on which you want to recieve the loan.
Q6: How do I receive the loan?




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  You can use your Mobile Wallet OR Bank Account.
Q7: How to receive the loan through Bank Account?




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  By selecting your Bank from the list and entering your Account details.
Q8: How to receive the loan through Mobile Wallet?




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  You need to have a Mobile Wallet account on the same number as on Barwaqt. We will send the loan to your Mobile Wallet.
Q9: What is our review process?




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  We will check your Credit history based on the information provided, through Automated Risk Assesment Or you may recieve a call from the Verification Department.
Q10: Can I register on Barwaqt App through mobile number which is not registered on Mobile Wallet?




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  It is recommended to use the same mobile number to register the App that is on your Mobile Wallet account.
Q11: How to repay the loan?




• There are three options to repay the loan:
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  Easypaisa Wallet.
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  1Bill.
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  Easypaisa Token.
Q12: How to repay the loan using Easypaisa?




• There are three different methods to repay the loan using Easypaisa
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  Easypaisa App.
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  Easypaisa USSD.
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  Easypaisa Retailer.
For further details, please click the following link.
Q13: How to repay the loan through Mobile Wallet?




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  You need to have an Easypaisa App.
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  Tap "Repayment Via Mobile Wallet" on Barwaqt App.
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  Tap "PAY NOW" button
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  You will receive a prompt to enter the Easypaisa pin or login the Easypaisa App to confirm.
Q14: How to repay the loan through 1BILL?




• You can either use Mobile Wallet or Internet Banking to repay the loan.
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  Go to your Mobile Wallet or Internet Banking App / Website.
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  Type “1BILL” in the search bar and select 1Bill Invoice / Voucher from the search results.
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  Enter your Barwaqt “Token Number” and proceed.
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  Pay your loan.
For further details, please click the following link.
Q15: How much time do I have after the due date to return the loan?




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  With each passing day a late payment penalty will be charged. If you still don’t pay, legal action would be taken.
Q16: Is my information secure?




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  Yes, the information you provide is totally secure as we are a licensed company and need to abide by government laws to protect your information. The information is only used for verification purpose.
Q17: Why was my personal information collected?




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  We just ask for very limited information just to provide you with better loan services and evaluate your credit limit more effectively.
Q18: What is the exact interest based on the number of days?




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  The standard rate is 0.8% per day but will be determined based on the credit rating.
Q19: On the App there is an option to choose amount from Rs.1,500 to Rs.25,000, But the approved amount is low. Why?




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  It is determined based upon your credit rating that how much loan would be approved. If you pay on time you can get a higher loan in future.
Q20: I forgot my Barwaqt App PIN, How can I sign in?




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  Dear Customer, Go to the Sign-In page of the Barwaqt App and use FORGOT PIN option to reset your PIN, Or tap on the OTP Verification to generate OTP.
Q21: How I can Keep my Account Secure?




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  Never disclose your OTP and password to anyone. Always use your personal mobile for logging into account.
Q22: What is revolving loan service?




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  Revolving loan service offer the customers to borrow multiple loans within credit amount at a same time. Only eligible customers can borrow more than one loan amount at a same time. After unlocking the revolving loan service, eligible users can avail minimum 2 orders at same time and their is no limit for maximum orders.
Q23: How to unlock revolving loan service?




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  Maintain a good repayment history by timely repayments and become eligible user.
Q24: How to borrow money with revolving loan?




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  When a user clicks the [Get Loan] button on the home page to apply for an order, Revolving loan visible to only eligible users.
Q25: How to repay the revolving loan?




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  Each order is repaid normally according to the due date. If a user has multiple installment orders, there may be multiple due dates and amounts accordingly that need to be repaid on each due date.